Inline suggestions are not available on mobile devices. These suggestions are not currently available in Outlook for Mac, Outlook for iOS, and Outlook for Android. In Outlook for the web, inline suggestions only show while reading email and meetings. In Outlook for Windows, inline suggestions will show up while reading or composing an email or a meeting invitation. If you notice that the proper add-in version isn't installed in Outlook, you can add it by following the steps in Add the Viva Insights Outlook add-in. The add-in is installed at the tenant level, after which it can take up to eight days for the upgrade to propagate to all users. To check the installed version of the add-in, see Exchange admin center.
Outlook for Windows 2016 version 1808 or greater and build 0 or greater.To see inline suggestions in Outlook for Windows, be sure that the following is in place on your computer: Inline suggestions are available in the latest versions of Outlook for the web and Outlook for Windows with Microsoft 365 or Microsoft 365 licenses. Only you can see your data, see Privacy FAQ for details.
